In accordance with current regulations, Centro Takiwasi makes this space available to its users for the submission of claims or complaints related to the services, products, or customer service provided.
It is an expression of dissatisfaction related to the products or services offered.
It is an expression of discomfort or dissatisfaction regarding customer service or the treatment received, without necessarily being related to the product or service purchased.
To register a claim or complaint, please contact us through our official channels or request the corresponding form through the contact methods published on this website.
The minimum information required to process your request includes:
Centro Takiwasi will process the communications received in accordance with the deadlines and procedures established by the applicable regulations.
The submission of a claim does not prevent the user from resorting to other dispute resolution channels, nor does it in itself constitute a complaint before an administrative authority.
For any inquiry related to the Complaints Book, you may write to us or contact us through the official channels indicated on this website.
Last update: March 2026